Engaging with candidates on an anonymous platform can feel a little awkward at first, especially when the conversation room is empty. But with the right tone and a few helpful prompts, you can set a relaxed atmosphere and begin building a genuine connection from the very first message.
Here are some tips and tricks to help you get started:
1. Add a Video Introduction (Optional)
To give candidates a better sense of your company, culture, and values, consider embedding a short video in your profile (head to the "Edit your Profile" section - the field to embed a video is on the same page as the logo and image upload options). This helps introduce your brand in a personal way and can encourage candidates to feel more confident in revealing their identity and moving to the next stage.
2. Break the Ice with a Friendly Introduction
A simple greeting can go a long way in making a candidate feel at ease. Here are two easy ways to open the conversation, depending on your preference:
If you’d like to lead the conversation:
"Hi there, thank you for your interest in [Role] here at [Company Name]. I’d love to hear what stood out to you?"
If you’d prefer the candidate to lead:
"I’m pleased to see your match come through. I’m [Your Name and Role, if you'd like to share]. I’ll be happy to answer any questions."
Both options help set a positive tone and show that you're open and approachable.
3. Use Open Questions to Keep the Conversation Flowing
Having a few go-to questions ready can be a great way to keep things moving naturally. Here are some useful prompts:
I’d love to hear a bit more about your experience
What type of role have you done most recently?
What do you see as your next step in hospitality?
What kind of environments do you enjoy working in?
Keep the tone friendly and conversational. Unless your work environment is very formal, a relaxed approach tends to work best.
4. Re-engage if the Conversation Slows
If the conversation goes quiet or you’re unsure how to follow up, try sending a casual check in message:
Just checking in. Let me know if you’ve got any questions about the role or venue
Totally get if you’re still thinking things over. I’m happy to chat more when you're ready
Not sure what stage you’re at in your search, but feel free to ask anything about the role or team
These types of messages gently reopen the conversation and remind the candidate you're available to support them.
5. Progressing a Candidate
If you’re ready to move things forward, here are a few light ways to suggest next steps:
You sound like someone who could be a good fit for this role. Would you be open to a quick chat?
I’d love to learn more. Is there a time this week that works for a short call or trial shift?
Remember, this is the start of a conversation, not a commitment. There’s no pressure to hire right away, this stage is all about discovering potential.